Lufthansa Airlines is adopting AI and technology to improve efficiency.

Lufthansa Group has announced plans to cut 4,000 jobs by 2030 as part of a strategy to enhance efficiency through artificial intelligence (AI) and automation. According to a press release from Monday, Sept. 29, the airline plans to streamline operations and reduce costs by digitalizing and consolidating processes across its member carriers, including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, and ITA Airways.

The reductions will mainly affect administrative staff in Germany, with operational roles largely unaffected. Lufthansa said it is reviewing activities that may no longer be necessary, including duplicate work, as part of its efficiency measures.

Lufansa is among a slew of other companies that have cited AI in restructuring. Klarna CEO Sebastian Siemiatkowski told CNBC in May 2025 that AI helped reduce the company’s headcount by 40%, from 5,000 to nearly 3,000 employees. Additionally, the cloud-based software company, Salesforce, announced its plans in September 2025 to cut 4,000 customer support roles in favor of AI, AFROTECH previously reported. On top of that, Accenture, a global professional services firm focused on IT solutions and management consulting, plans to exit staff who cannot be retrained for AI roles, according to CNBC.

Despite job cuts, the airline reported strong demand for air travel in Monday’s press release, along with plans to add over 230 new aircraft by 2030, including 100 long-haul planes. The airline expects its fleet expansion to support higher passenger volumes and increased cargo operations.

With these coming changes, Lufthansa expects an adjusted EBIT margin of 8–10% by 2028 and adjusted free cash flow above €2.5 billion ($2.9 billion) per year, per the press release. The airline also shared medium-term financial targets, including an adjusted return on capital employed before taxes of 15–20%.

In addition, Lufthansa is implementing sustainability measures, including more fuel-efficient aircraft and operational improvements, as part of its strategy to reduce emissions.